This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

Privacy Policy for Nothing Matters LLC DBA The Human Condition Shop

1. Company Information

Nothing Matters LLC DBA The Human Condition Shop
Address: 813 College Ave, Unit 15, Clemson, SC 29631
Contact Email: support@thcshop.co
Phone Number: 864-999-4433

2. Data Collection

Personal Information:
We collect the following personal information that customers provide during their interactions with us:

• Names
• Email addresses
• Shipping and billing addresses
• Phone numbers
• Spending habits

Collection Methods:
We collect personal information through various methods, including:

• Order forms when you make a purchase
• Email sign-ups via pop-up forms on our website
• Cookies and tracking technologies for website analytics and advertising

Cookies and Tracking:
We use cookies to enhance user experience and track behavior on our website. The types of cookies we use include:

• Essential Cookies: Necessary for the operation of our website
• Performance Cookies: To understand and improve website performance
• Functionality Cookies: To remember your preferences
• Advertising Cookies: To provide relevant advertisements through services like Meta Ads

Third-Party Tracking Services:
In addition to Meta Ads, we use Microsoft Clarity to analyze user interactions on our website. This helps us improve our services by understanding user behavior.

Payment Information:
We collect payment information required to process transactions, including:

• Credit card details
• Billing addresses

Payment information is securely handled and stored by Square and WordPress/WooCommerce.

Age Restrictions:
Our website is intended for use by adults only. Users must confirm they are of legal age to enter the website.

3. Data Usage

Purpose of Data Collection:
We use the collected personal information for the following purposes:

• Order Processing: To process and fulfill your orders
• Marketing: To send promotional materials and updates
• Customer Service: To provide support and address inquiries

Automated Decision-Making:
We may use automated decision-making processes to personalize your experience and improve our services, such as recommending products based on past purchases.

4. Third-Party Sharing

Sharing Personal Information:
We share personal information with third parties for specific purposes, including:

• Shipping Providers: To deliver your orders
• Marketing Services: For promotional activities
• Payment Processors: To handle transactions securely

Third-Party Agreements:
We have agreements with all third-party service providers to ensure they protect your personal information in compliance with our privacy standards.

5. Data Protection

Security Measures:
We implement industry-standard security measures to protect your personal information. These measures include encryption, secure servers, and compliance with security protocols provided by WordPress, WooCommerce, Square, and our web host.

Industry Standards:
We adhere to standard industry practices for data protection and regularly review our security practices to ensure your data is safe.

6. Data Retention

Retention Period:
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Data Deletion:
When personal information is no longer needed, we securely delete it in accordance with our data retention policies.

7. User Rights

Access and Control:
Users can access, update, or delete their personal information through their account on our website or by contacting us at support@thcshop.co.

Opt-Out Options:
Users must agree to our data collection practices to use our website. We do not offer options to opt-out of data collection or marketing communications.

8. Privacy Rights

Compliance with Privacy Laws:
We strive to comply with relevant privacy laws and regulations, such as GDPR and CCPA, to the best of our knowledge and capability.

User Rights Under Privacy Laws:
Users have rights to access, rectify, and delete their personal data under GDPR and CCPA. To exercise these rights, users can contact us at support@thcshop.co.

9. Policy Updates

Notification of Changes:
We will update this privacy policy as necessary and post the updated version on our website. Users are encouraged to review the policy periodically.

Review and Updates:
This privacy policy is reviewed and updated as needed to reflect changes in our practices or legal requirements.

11. International Data Transfers

Data Transfers:
If we transfer data internationally, we ensure it is protected through standard contractual clauses or other appropriate safeguards.

12. Continuous Improvement

We are committed to continuously improving and optimizing our website through evolving data collection methods. By using our services, you acknowledge and agree that:

• Our data collection practices may change over time to enhance website functionality and user experience.
• We strive to update our privacy policy to reflect any significant changes in our data collection methods. However, we cannot guarantee immediate updates.
• You agree to review our privacy policy periodically to stay informed about our practices.
• We are not liable for any omissions or delays in updating the privacy policy regarding new software or tracking technologies.

13. Limitation of Liability

While we strive to protect your personal information and maintain a secure environment, Nothing Matters LLC DBA The Human Condition Shop cannot guarantee the absolute security of your data. By using our website, you acknowledge and agree that:

• We are not liable for any unauthorized access to or use of your personal information.
• We are not responsible for any third-party actions or breaches, including those of our service providers.
• You use our website at your own risk, and we are not liable for any damages or losses resulting from the use of our services.

If you have any questions or concerns about our privacy practices, please contact us at support@thcshop.co or 864-999-4433.

Effective Date: [December 31st, 2023]